Returns & Refund Policy

The LeilaCrocheting Happiness Guarantee

 

Our Promise: Your creative success is our priority! We want you to be absolutely thrilled with your pattern purchase.

Digital Goods Policy: Because our patterns are delivered instantly in a digital PDF format, we generally do not offer refunds or exchanges. Once a file is downloaded, it cannot be "returned."

We Will Always Help If:

  • You accidentally purchase the same pattern twice (we can swap it for a different one).

  • You have trouble accessing or downloading your file.

If you have any issue at all, please contact us at leilacrocheting@gmail.com within 7 days, we are here to support your stitching journey!