Returns & Refund Policy
The LeilaCrocheting Happiness Guarantee
Our Promise: Your creative success is our priority! We want you to be absolutely thrilled with your pattern purchase.
Digital Goods Policy: Because our patterns are delivered instantly in a digital PDF format, we generally do not offer refunds or exchanges. Once a file is downloaded, it cannot be "returned."
We Will Always Help If:
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You accidentally purchase the same pattern twice (we can swap it for a different one).
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You have trouble accessing or downloading your file.
If you have any issue at all, please contact us at leilacrocheting@gmail.com within 7 days, we are here to support your stitching journey!